Cervino - VRetreats, SLH Collection

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 11 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 11 and up; guests must have received complete vaccination at least 1 days prior to check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 December - 30 April, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
• A tax is imposed by the city: From 1 May - 15 June, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
• A tax is imposed by the city: From 16 June - 30 September, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
• A tax is imposed by the city: From 1 October - 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

• Pet fee: EUR 25 per accommodation, per night
• Service animals are exempt from fees
• A late check-out fee will be charged
• Service fee: 15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 11 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 11 and up; guests must have received complete vaccination at least 1 days prior to check-in.