Heron Island Resort

Guests must transfer via Boat or helicopter to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation. There is no cell phone service at this property due to its remote location. This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards; cash is not accepted
• Cashless transactions are available
• This property uses a grey water recycling system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.

• Fee for wireless internet in public areas: AUD 25 per day (rates may vary)
• Uncovered self parking fee: AUD 11 per night
• Rollaway bed fee: AUD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.