Hotel Parque Acuático La Caldera

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The property’s Aquatic Park is opened with limited access on Monday to Friday.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a smoke detector and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for full breakfast: approximately MXN 364 for adults and MXN 244 for children
• A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Hot springs access available from 7:00 AM to 9:30 PM.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).