Rancho Viejo

The front desk is open during the following times:

• Wednesday - Sunday: 9:00 AM - 8:00 PM

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Pet fee: MXN 350 per pet, per night plus MXN 1000 one-time cleaning fee
• Crib (infant bed) fee: MXN 406 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).