Zenitude Hotel la Valadière, an Ascend Collection Hotel

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards, ANCV Chèques-vacances, and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Please note that the hotel policy is that appropriate swimwear must be worn in the spa tub and swimming pool. Any other clothing, including loose shorts, are not allowed.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 300 per accommodation, per stay
• A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 16.90 for adults and EUR 6 for children
• Pet fee: EUR 5 per pet, per day
• Service animals are exempt from fees
• Late check-out fee: EUR 150

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to October.
• Pool access available from 10:00 AM to 8:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The following facilities or services will be unavailable from November 23 2025 to December 1 2025 (dates subject to change):

• Sauna
• Spa
• Spa/Beauty services
• Swimming pool