Estrella de Belem

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Fee for cooked-to-order breakfast: approximately MXN 300 for adults and MXN 150 for children
• Self parking fee: MXN 100 per night
• Late check-out fee: MXN 850.00
• Rollaway bed fee: MXN 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Cashless payment methods are available for all transactions.

The following facilities or services will be unavailable from December 17 2025 to January 17 2026 (dates subject to change):

• Swimming pool

The following facilities are closed seasonally each year. They will be closed from January 1 to January 8:

• Swimming pool