Franz Alpine Retreat

The front desk is open daily from 9:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards, debit cards, and cash
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: NZD 50 per day
• Breakage deposit: NZD 50 per day

We have included all charges provided to us by the property.

• Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
• Rollaway bed fee: NZD 45.0 per night
• Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Only registered guests are allowed in the guestrooms.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Contactless check-in and contactless check-out are available.