The Matrix One Managed by Anstay Residence

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [The Matrix One , Lê Quang Đạo , Mễ Trì , Nam Từ Liêm , Hà Nội]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's zalo, Whatsapp,kakaotalk mobile app before check-in. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by telephone, text message or WhatsApp 24 hours prior to arrival to arrange check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: VND 1000000 per accommodation
• Cleaning fee: VND 100000 per person, per night (varies based on unit and length of stay)

We have included all charges provided to us by the property.

• Airport shuttle fee: VND 600000 per vehicle (maximum occupancy 4)
• Airport shuttle fee per child: VND 400000 (from 1 to 2 years old)
• Uncovered self parking fee: VND 100000 per night (in/out privileges)
• Covered valet parking fee: VND 200000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 6:30 AM to 9:00 PM.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.