How to Book Rawdah Permits: Step-by-Step Nusuk App Guide
How to Book Rawdah Permits: Step-by-Step Nusuk App Guide
What is the Rawdah and Why is a Permit Mandatory?
The Prophet (SAW) said, "There is a garden from the gardens of Paradise between my house and my minbar, and my minbar is on my Lake Fount."
Agreed Upon by Bukhari, Muslim and Tirmidhi
The Rawdah Al-Sharifah – literally "the noble garden" – is the area inside Masjid an-Nabawi that lies between the Prophet's (PBUH) original pulpit (minbar) and the chamber where he is buried. It is one of the most sought-after destinations for any pilgrim arriving in Madinah.
Access to the Rawdah is managed by the Saudi authorities through a timed-entry permit system, administered via the Nusuk App. The permit system was introduced to ensure that all pilgrims can visit in a controlled, dignified environment – and to prevent overcrowding in a space that holds enormous spiritual significance. Without a valid permit and QR code, entry to the Rawdah area is not permitted.
Permits are free of charge. There are no fees attached to the booking. The process is entirely managed through the official Nusuk platform; any third-party service charging for Rawdah booking access should be avoided.
Step-by-Step: Booking Your Rawdah Slot on the Nusuk App
Before you begin, ensure your Nusuk account is fully set up and your passport details are verified. Rawdah permits are linked to your account profile; an incomplete account cannot complete the booking.
Step
Action
What you do
Timing
Why it matters
1
Open the Nusuk App and tap "Book Rawdah Visit"
Tap Services, then Book Rawdah Visit — separate from the Umrah permit section
~30 seconds
Confusing the two sections is the most common first-time mistake
2
Pick your date from the calendar
Empty or greyed-out calendars are normal — slots release 7–14 days before the date (3–5 days in Ramadan and Dhul-Hijjah)
Check daily until slots appear
Waiting until your travel week to look means you may arrive without a permit
3
Choose your time slot
Sessions are gender-segregated; each lasts 30–45 minutes and is strictly enforced. Men: early morning and late evening. Women: late evening after Isha and some afternoon windows
Be ready to book in seconds
Slots fill within minutes of release during peak season
4
Save your QR code permit
A QR code is issued to your account on confirmation. Screenshot it straight away and save the image to your phone gallery
Do this immediately
Connectivity inside Masjid an-Nabawi can drop — an offline copy is essential at the gate
Key tip
Rawdah slots fill within minutes of release. Set a daily reminder to check the app from 10 days before your intended visit date. When availability appears, book immediately.
Visiting the Rawdah for Women: Designated Times and Gates
Women access the Rawdah through segregated, Nusuk-booked sessions. Timings, which differ from men's, vary seasonally, so check the app for current availability. Typical women's sessions are late evening after Isha or mid-afternoon between Dhuhr and Asr. Additional slots may be added during peak seasons.
Entry for women is via the northern gates of Masjid an-Nabawi, designated for the women's section. Mosque staff will direct you to the correct Rawdah queue entrance.
The women's Rawdah section is adjacent to the main area, near the Prophet's (PBUH) tomb. Though session duration is fixed, arrive composed to maximize the meaningfulness of the visit.
Practical guidance for women
Wear full, loose-fitting abaya and ensure your hijab is secure before joining the queue – there is no facility to adjust dress inside the Rawdah area
Avoid carrying large bags; small personal items only
Perfume is not permitted inside Masjid an-Nabawi
Mobile phones may be carried but photography inside the Rawdah area is not permitted
Troubleshooting: What to Do When "No Permits Available" Shows
Seeing "No Permits Available" is the most common frustration pilgrims encounter with Rawdah booking. In most cases, it does not mean permits are genuinely exhausted – it means slots for that date have not yet been released.
Problem
Solution
If the calendar is empty
Rawdah slots are released on a rolling basis, typically 7–14 days before the date; during peak periods, as little as 3–5 days ahead
Return to the app daily and check in the morning – new slots are often added overnight Saudi time
Do not assume your dates are unavailable; keep checking until 2–3 days before
If slots appear but do not confirm
Ensure your internet connection is stable before attempting to book
Avoid booking during Friday prayers or peak mosque-entry times when app traffic is highest
Try switching between Wi-Fi and mobile data if the app stalls
If your permit disappears after booking
Navigate to "My Profile" → "My Bookings" – your confirmed Rawdah appointment with QR code should appear here
Pull down to force a data refresh
Log out and log back in; this resolves most display errors
Check your registered email address – Nusuk sends a confirmation email with permit details that can be saved or printed as backup
If the verification code is not arriving
Ensure your mobile number is entered with the full international dialling code (e.g., UK +44, TR +90, FR +33, GR +30, RU +7, UAE +971)
Check that your mobile provider has international SMS enabled
Wait 10–15 minutes and request the code again
As a last resort, contact Nusuk support on +966 920002814 (available 24 hours) or use the in-app live chat via "Help" → "Live Chat"
Etiquette and Conduct During Your Visit to the Prophet’s Garden
It is important to approach the Rawdah with the right understanding. The Rawdah is a blessed area within Masjid an-Nabawi – not a separate mosque, and not a fourth site of pilgrimage.
The Prophet (PBUH) specified only three mosques to which a religious journey may be undertaken:
"Do not undertake a journey to visit any Mosque, but three: this Mosque of mine, the Mosque of al-Haram and the Mosque of Aqsa (Bait al-Maqdis)." (Sahih al-Bukhari 1189; Sahih Muslim 1397).
The Rawdah's significance flows from being part of Masjid an-Nabawi – one of these three – not from being a destination in its own right.
The Prophet's (PBUH) final warning
Aisha (RA) reported that the Prophet (PBUH), in his final illness, said:
"Allah cursed the Jews and the Christians because they took the graves of their Prophets as places for praying" (agreed upon by Sahih al-Bukhari, Sahih Muslim 529, Sunan an-Nasa'i 2047).
She added that it was for this reason that the grave of the Prophet (PBUH) was not made prominent. The Companions, and the generations after them, preserved his grave with this in mind from the very beginning.
What this means for your visit
The classical scholars across all four madhabs built their visitation guidance around this hadith. The unifying principle is straightforward: avoid any act that resembles directing worship towards the grave itself.
Specifically:
Do not touch, kiss, or rub against the walls of the chamber.
Do not stand at the grave for prolonged periods. The Companions visited only briefly when entering or leaving Madinah.
Do not bow towards the chamber.
Do not circumambulate the grave. Tawaf is for the Kaaba alone.
Do not face the grave when offering your prayer. Even where no building is involved, turning to face a grave in prayer falls within the warning of the hadith.
How to make your visit
Send greetings upon the Prophet (PBUH).
Then move on, so others may do the same.
Frequently Asked Questions
Practical answers about the Rawdah booking process
How many days in advance should I check for Rawdah permits?
Start checking the Nusuk App 10 days before your intended visit date. Rawdah slots are typically released 7–14 days ahead – during Ramadan and Dhul-Hijjah, this window can shorten to 3–5 days. Check the app every morning, as new availability is often added overnight. When slots appear, book immediately – they fill within minutes of release.
Can I visit Rawdah more than once in a single trip?
Yes, in principle. There is no fixed limit on the number of Rawdah visits per trip as of 2026. However, the system generally allows only one active booking at a time – once your visit is completed, you can attempt to book again. During peak seasons, the system may prioritise first-time bookings to give more pilgrims access. Availability permitting, multiple visits during a single Madinah stay are possible.
What is the best time for women to visit Rawdah?
Women's Rawdah sessions are most commonly allocated in the late evening after Isha prayer and in certain mid-afternoon windows. The late-evening sessions tend to have slightly lower crowd pressure than the afternoon slots, though this varies by season. Check current session timings directly in the Nusuk App when booking, as schedules are adjusted by Saudi authorities throughout the year.
What should I do if the Nusuk app verification code is not sending?
First, confirm your mobile number is entered with the correct full international dialling code (e.g., +44 for UK). If the code still does not arrive, check that international SMS is enabled on your plan, clear your SMS cache, wait 10–15 minutes, and request the code again. If the issue persists, contact Nusuk support on +966 920002814 or use the in-app live chat. Purchasing a local Saudi SIM card or eSIM on arrival significantly reduces OTP delivery issues for the duration of your trip.
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Securing a Rawdah permit is easier when you are staying close to Masjid an-Nabawi. A hotel within walking distance means you can respond quickly when slots become available.
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Mixed-gender
Both male and female guests of the property can use the facility at the same time
Ladies-only
Only female guests of the property can use the facility
Men-only
Only male guests of the property can use the facility
Private-hire
The facility can be hired for a period of time for a private use of one guest/family
Alcohol-free restaurant
No alcohol is served in at least one restaurant in the property. Alcohol is served in the rest of the property
Alcohol-free room
Alcohol can be removed from the room if requested as a Stay request during the booking process on Halalbooking. Alcohol is served in the rest of the property
All halal food
All food in the property is always halal
Some halal food
Some food in the property is always halal
Halal food on request
Halal food in the property is available if requested in advance
Halal food nearby
Halal food is available in restaurants/cafes/groceries within 500m of the property
Alcohol-free property
No alcohol is served anywhere in the property
Bidet amenities
Property has bidet amenities in all/some room bathrooms (e.g. handheld bidet spray, standalone bidet, toilet with bidet nozzle, or smart toilet with bidet).
Smart toilet with bidet
Electronic toilet with built-in bidet functionality, controlled via panel or remote. Common in Japan and often referred to as a washlet, such as "Toto Washlet".
Toilet with bidet nozzle
Toilet with a built-in, manually operated water nozzle. Common in Turkiye, where it is known as "taharet musluğu".
Standalone bidet
Separate ceramic bidet fixture installed next to the toilet.
Handheld bidet spray
Handheld water spray installed next to the toilet. Also known as shattaf, bidet hose or hygiene hose.
Breakfast Included
Breakfast included in the price
Room Only
Only accommodation included in the price
Self-catering
Only accommodation included in the price, there is a kitchen to store and prepare your personal food
Ramadan Suhur & Iftar
Suhur & Iftar included in the price
Half Board
Breakfast & dinner included in the price
Full Board
Breakfast, lunch & dinner included in the price
All Inclusive
Meals and drinks throughout the day are included in the price
Kaaba view rooms
These are rooms on the higher floors of the hotel offering a direct view of the Kaaba itself, located in the centre of the Masjid al-Haram in Makkah. In addition to the Kaaba you will also see the yard around the holy mosque and its minarets, gates and walls.
Haram view rooms
These rooms offer a view of the Masjid al-Haram.
In Makkah, you will be able to see the yard around the holy mosque, the minarets, gates and the walls of the mosque but not the Kaaba itself. To see the Kaaba you need to select Kaaba view rooms.
Haram-connected prayer hall
Prayer hall in the hotel, from which you can see the imam, or rows of the congregation praying directly behind the imam, leading the prayer in the Masjid al-Haram in Makkah, and which is connected to the Masjid al-Haram's sound system. This means you can actually pray in the same jamaat as in the Masjid al-Haram in Makkah whilst you are in the hotel's prayer hall.
Free shuttle to Haram
Free shuttle service operates between the hotel and the Masjid al-Haram.
Haram in walking distance
The hotel is within walking distance of the nearest gate of the Masjid al-Haram. 'Walking distance' means maximum 20 minutes/1,300 metres' walk.
Bookable airport transfer
Driver meets you personally outside the terminal
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Why you can trust our reviews
Only verified guests who booked and stayed can review. We use only recent reviews (under 12 months) for properties with 30+ reviews.
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Our score
Rated by customers of Halalbooking, most of whom are halal-conscious travellers.
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Rated by customers of mainstream travel websites, many of whom might not be halal-conscious travellers.
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HB GLOSSARY
Alone
Age for a guest to be allowed into the facility alone
Accompanied
Age for a guest to be allowed into the facility if accompanied by an adult
Boys
Age for a boy guest to be allowed into the ladies-only facility
Girls
Age for a girl guest to be allowed into the men-only facility
Modest swimwear compulsory
Age for a guest when wearing modest swimwear is compulsory in the mixed-gender facility
In villa/room
The facility is for exclusive private use of the guest/family who is staying at the specific villa/room
No staff allowed
No staff is allowed in the facility without the guest’s permission
Only female staff
Only female staff is allowed in the facility without the guest’s permission
Male and female staff
Both male and female staff is allowed in the facility without the guest's permission
Fully-secluded
100% privacy from an outside eye in all parts of the facility
Mostly-secluded
100% privacy from an outside eye in most parts of the facility
Part-secluded
100% privacy from an outside eye in a part of the facility
Non-secluded
No privacy from an outside eye in the facility
Secluded
100% privacy from an outside eye in all parts or most parts or just a part of the facility
Modest swimwear compulsory
Modest swimwear is compulsory in this facility. Standard swimwear is not allowed
Modest swimwear: made from proper swimwear material and covers most of body for ladies and upper legs for men (e.g. semi-covered burkini, fully-covered burkini, Muslim swimsuit, long swimming shorts)
Standard swimwear: more revealing swimwear (e.g. one-piece swimsuit, tankini, bikini, short trunks or speedos)
Modest swimwear mostly observed
Modest swimwear is observed by most guests in this facility, but standard swimwear is allowed too
Modest swimwear: made from proper swimwear material and covers most of body for ladies and upper legs for men (e.g. semi-covered burkini, fully-covered burkini, Muslim swimsuit, long swimming shorts)
Standard swimwear: more revealing swimwear (e.g. one-piece swimsuit, tankini, bikini, short trunks or speedos)
Modest swimwear not allowed
Modest swimwear is not allowed in this facility, only standard swimwear is allowed
Modest swimwear: made from proper swimwear material and covers most of body for ladies and upper legs for men (e.g. semi-covered burkini, fully-covered burkini, Muslim swimsuit, long swimming shorts)
Standard swimwear: more revealing swimwear (e.g. one-piece swimsuit, tankini, bikini, short trunks or speedos)
Swimwear compulsory
Swimwear is compulsory in this facility. Nudity is not allowed
Swimwear mostly observed
Swimwear is observed by most guests in this facility, but nudity is allowed too
Swimwear optional
Swimwear is optional in this facility. Nudity is allowed
Swimwear not allowed
Swimwear is not allowed in this facility. Nudity is observed by most guests, but you personally may cover your body with a towel
Modest swimwear allowed
Modest swimwear is allowed in this facility. Most guests observe standard swimwear
Modest swimwear: made from proper swimwear material and covers most of body for ladies and upper legs for men (e.g. semi-covered burkini, fully-covered burkini, Muslim swimsuit, long swimming shorts)
Standard swimwear: more revealing swimwear (e.g. one-piece swimsuit, tankini, bikini, short trunks or speedos)
Modest swimwear
Modest swimwear is either compulsory or observed by most guests or simply allowed (with most guests observing standard swimwear) in this facility
Modest swimwear: made from proper swimwear material and covers most of body for ladies and upper legs for men (e.g. semi-covered burkini, fully-covered burkini, Muslim swimsuit, long swimming shorts)
Standard swimwear: more revealing swimwear (e.g. one-piece swimsuit, tankini, bikini, short trunks or speedos)
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Instant confirmation
Booking is confirmed immediately after it is submitted
24h confirmation
Once you have submitted a booking request, the property owner/manager has 24 hours to accept or decline your request. The booking is not confirmed until you've received a booking confirmation email from us.
Private-use
The facility is for exclusive private use of the guest/family who is staying at the specific villa/room
Private-use
The facility is for exclusive private use of the guest/family who is staying at the villa/room
In all rooms
The facility is for exclusive private use of the guest/family who is staying at the villa/room
In all villas
The facility is for exclusive private use of the guest/family who is staying at the villa/room
In some rooms
The facility is for exclusive private use of the guest/family who is staying at the specific villa/room
In some villas
The facility is for exclusive private use of the guest/family who is staying at the specific villa/room
Price view mode
Choose which prices are shown on the price tags in search results and property screens. 'Show Guest and Agency Prices' shows guest total prices as well as agency net prices and commission. 'Show only Guest Prices' displays only guest total prices, and 'Show only Agency Prices' presents only your agency net prices and commission. The selection doesn't influence the final price to pay (Agency net price).
Why groups instead of rooms?
When searching for a family, include all guests into the same group. Our system will offer to book either 1 large room which is suitable or 2+ smaller rooms when needed with connection or adjacency where possible. Sometimes multiple smaller rooms are a better deal than 1 large room.
Only when searching for multiple families that must stay in separate rooms, enter each family as a separate group.
Strict
Age restriction is a strict rule and flexibility will not be provided
Guidance
Age restriction is for guidance only and final decision will be at the discretion of the hotel's management
South-facing
The room view is facing south. When you perform your prayers in your room you face towards Al-Masjid an-Nabawi as the Kaaba (Mecca) is also in the south. This means Al-Masjid an-Nabawi is in front of you during your prayers.
East-facing
The room view is facing east. When you perform your prayers in your room you face sideways to Al-Masjid an-Nabawi as the Kaaba (Mecca) is in the south. This means Al-Masjid an-Nabawi is on your left side during your prayers.
For rooms where Al-Masjid an-Nabawi is in front of you during your prayers, please choose a hotel with “south-facing” rooms.
North-facing
The room view is facing north. When you perform your prayers in your room you face away from Al-Masjid an-Nabawi as the Kaaba (Mecca) is in the south. This means Al-Masjid an-Nabawi is behind you during your prayers.
For rooms where Al-Masjid an-Nabawi is in front of you during your prayers, please choose a hotel with “south-facing” rooms.
Men's section
The walking distance from the hotel to the nearest gate of the men's section of the Masjid al-Haram.
Ladies' section
The walking distance from the hotel to the nearest gate of the ladies section of the Masjid al-Haram.
Haram not in walking distance
The hotel is not within walking distance of the Masjid al-Haram. 'Walking distance' means maximum 20 minutes/1,300 metres' walk.
Free shuttle
Free shuttle service operates between the hotel and the Masjid al-Haram.
No free shuttle
No free shuttle service operates between the hotel and the Masjid al-Haram.
Walking time from drop-off to Haram
Walking time from the drop-off point to the Masjid al-Haram can roughly double during peak prayer times and Ramadan due to heavy foot traffic.
Shuttle time
The time the shuttle takes between the hotel and the drop-off point. Where two numbers are shown, the lower is with no traffic and the higher allows for heavy traffic.
Ajyad Station
Short, 8-minute walk to King Abdulaziz Gate via southern Ajyad Street beside the Clock Tower—the same walking time as Rea Bakhsh and King's Gate stations.
Rea Bakhsh Station
Short, 8-minute walk to King Abdulaziz Gate via southern Ajyad Street beside the Clock Tower—the same walking time as Ajyad and King's Gate stations.
Shaib Amir Station
Medium, 10-minute walk to Al Fath Gate on the north-east side—2 minutes longer than the southern stations, but 2 minutes shorter than Jarwal.
King's Gate Station
Short, 8-minute walk to King Abdulaziz Gate: walk underneath the Clock Tower and take the escalator upstairs—the same walking time as Ajyad and Rea Bakhsh stations.
Jarwal Station
Medium, 12-minute walk to King Abdullah Gate on the north-west side—4 minutes longer than the southern stations and 2 minutes longer than Shaib Amir and Al Ghaza.
Conrad Jabal Omar Makkah
Very short, 3-minute walk to King Fahd Gate via Ibrahim Al Khalil Road—the second-closest drop-off, only 1 minute longer than InterContinental and 5 minutes shorter than the southern stations.
Al Ghaza Station
Medium, 10-minute walk to Al Fath Gate on the north-east side—the same walking time as Shaib Amir, 2 minutes longer than the southern stations and 2 minutes shorter than Jarwal.
InterContinental Dar al Tawhid
Shortest walk of all drop-offs: 2 minutes to King Fahd Gate via Ibrahim Al Khalil Road—1 minute shorter than Conrad and 6 minutes shorter than the southern stations.
Bab Ali Station
Short, 5-minute walk to Ali Gate on the eastern side—one of the nearest drop-offs and the closest of the shuttle stations, 2 minutes longer than Conrad and 3 minutes shorter than the southern stations.
King's Gate Station via Kudai Car Park
Two-stage journey: the hotel shuttle drops guests at Kudai Car Park, where they transfer to a free government shuttle to King's Gate Station by the Clock Tower near the Haram, followed by a short, 8-minute walk to King Abdulaziz Gate—the same final walk as Ajyad and Rea Bakhsh stations, but with one additional shuttle transfer.
Ajyad Street
Short surface-street route rather than a tunnel: traffic-dependent and slower than the tunnel routes at prayer times and in Ramadan.
Al Kidwah Tunnel
One of the shortest tunnel routes, coming in from the south past the Clock Tower. More traffic-protected and much steadier at prayer times than the surface-road routes.
Al Jamarat Tunnel
Longer than the central Ajyad and Al Kidwah tunnels because it starts from the Al Jamarat and Jarwal side, but steadier than the surface-road routes; only the short street sections at either end are traffic-sensitive.
Mahbas Al Jinn Tunnel
Longer tunnel route from the Mahbas Al Jinn and Aziziah side: it starts further out than the central tunnels, but is traffic-protected and steadier than the road routes.
Maskhoutah Tunnel
One of the longest tunnel routes, from the eastern side of Makkah: it starts well out from the Haram, but is less exposed to traffic than the main-road routes.
Masfalah Tunnel
Short, tunnelled ride from the Masfalah side - closer in than the eastern tunnels and less exposed to street traffic than the road routes.
Kudai Tunnel
Medium-length tunnel route from the Kudai and Ajyad side: longer than the central Ajyad and Al Kidwah tunnels, but shielded from street traffic for most of the way and therefore much steadier than the road routes.
Al Khindama Road
Surface-road approach rather than a tunnel: shorter than the outer eastern routes, but far more traffic-sensitive than any tunnel route, with local access restrictions adding further variation through the day.
Jabal Omar Internal Road
Among the shortest and most consistent routes: an internal journey through the Jabal Omar complex to a Haram-facing drop-off, with no exposure to public-road traffic.
Aziziah Road
Main roads the whole way from Aziziah: the most traffic-exposed of the routes, and the most likely to run to the top of its journey-time range at prayer times.
Al Taqwa Street
Fairly short surface route from the Al Hijrah side, south of the Haram, when clear: fully exposed to traffic and local restrictions, so the ride can take more than twice as long at busy times.
King Faisal Road
Longer surface-road route forming the main eastern approach from the Al Maabdah and Al Shara’i side: with no tunnel protection, traffic and access controls can extend the ride near the Haram.
Al Masjid Al Haram Road
Main surface road along the Al Maabdah and Shaib Amir approach to the Haram: direct but traffic-exposed, and one of the road routes most likely to lengthen at peak times.
Al Taysir Road
Short surface-road route from Al Taysir and Jarwal to Jarwal Station, close to the Haram. Usually one of the quickest road approaches, though traffic and access controls can still add time at peak periods.
Ajyad Tunnel
Very short tunnel route through the Ajyad section of the First Ring Road, close to the Haram and King's Gate Station. Shielded from surface traffic for most of the ride, so journey times stay very steady.
Ibrahim Al Khalil Road
Short, direct surface-road approach for the central hotels from the Masfalah side to the western edge of the Haram: with no tunnel protection, traffic and prayer-time access restrictions can affect the ride.
Adjacency possible
Rooms can be allocated adjacent to or opposite each other, but cannot be made interconnected. Not guaranteed and subject to availability.
Connection possible
Rooms can be made interconnected by unlocking an internal door between the rooms. Not guaranteed and subject to availability.
One room for all guests
One room to fit your entire group
None possible
Rooms can neither be adjacent to nor opposite each other nor be made interconnected
Prices include taxes & fees
Many websites hide taxes and fees for additional guests, showing only base occupancy rates and making it hard to compare real prices.
We, in contrast, show real total prices that cover taxes and all guests, including children.
Room Suitability Guarantee
Suitability of each room for the whole family is determined automatically, taking into account the number of adults and exact ages of children. Only suitable rooms are offered to be booked online
Precise Total Family Pricing
Precise total prices are calculated for whole family, taking into account number of adults and exact ages of children
Price view mode
Choose which prices are shown on the price tags in search results and property screens. 'Show Guest and Agency Prices' shows guest total prices as well as agency net prices and commission. 'Show only Guest Prices' displays only guest total prices, and 'Show only Agency Prices' presents only your agency net prices and commission. The selection doesn't influence the final price to pay (Agency net price).
Additional beds might be available for a fee
Guests are expected to use only the included beds. Additional beds might be available at the property for a fee, which is usually indicated in the Important Notes section.